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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Cruz

April 14, 2026

5  out of  5
rating by Chris Cruz
"I went to this establishment as a walk-in, And had a great experience with Agent Valerie who assisted me for my policies, Well Recommended place for our Community’s"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Edward Carrillo’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Rialto ."
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Trinity Rosales

April 13, 2026

5  out of  5
rating by Trinity Rosales
"Valerie has helped me and my family for years. Always helpful and cooperative. Definitely recommend any chance I get."
We responded:
"Trinity, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Edward Carrillo’s Team here in our Rialto office. "
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David Martin

April 9, 2026

5  out of  5
rating by David Martin
"Valerie is awesome Great Customer service. Fast replying to messages Always there for you."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Edward Carrillo’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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David Martella

April 3, 2026

5  out of  5
rating by David Martella
"I have been a long standing customer. They are professional, well skilled and helpful. Valerie is my preferred contact."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Edward Carrillo’s Team. "
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Guillermo Palacios

March 26, 2026

5  out of  5
rating by Guillermo Palacios
"I have been going to Edward Carrillo’s office for my insurance needs. Valerie has always helped me out and is very knowledgeable. I am very happy taking my business to this office."
We responded:
"Thanks so much for the amazing review, Guillermo! We really appreciate your support here in Rialto . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Heidi V

March 24, 2026

5  out of  5
rating by Heidi V
"Amazing service ! Valerie was very patient with me and so kind. She helped me with all my questions and concerns! She took great care of my sister and I . I appreciate her for all she has done for me. 10/10 customer service"
We responded:
"Thank you so much for the 5-star rating, Heidi! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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king bob

February 6, 2026

5  out of  5
rating by king bob
"Valerie was awesome, kind and knowledgeable and very informative. Went in for a quote."
We responded:
"Thanks so much for the amazing review, king! We really appreciate your support here in Rialto . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Stephanie Ferrari

November 18, 2025

5  out of  5
rating by Stephanie Ferrari
"I recently transferred over to this office about 2 weeks ago (Another StateFarm). I was very pleased with the quickness Valerie moved with to provide me with all the paperwork and help my other office didn’t. She was able to get me everything I needed in less than a week. I am very grateful and am very satisfied with her work! She’s the best!"
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Jose Juarez

November 18, 2025

5  out of  5
rating by Jose Juarez
"Working with Maria Pacheco has been an outstanding experience from start to finish. She consistently followed up, communicated clearly, and made sure every step of the process was handled with care. Getting set up with the California Fair Plan can be stressful and confusing, but Maria made it simple by explaining all the details, answering my questions quickly, and guiding me through the requirements. Her professionalism, patience, and dedication truly stand out. Thanks to her help, I was able to secure the home insurance coverage I needed without any delays or frustration. I highly recommend Maria to anyone looking for reliable, knowledgeable, and dependable insurance support."
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Max Del Rio

July 17, 2025

1  out of  5
rating by Max Del Rio
"Quality of work and service went wayyy down lately dont recommend"
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Seth Smith

July 15, 2025

1  out of  5
rating by Seth Smith
"Edward is the worst insurance agent I've ever come across for his lack of communication and terrible interpersonal skills. DO NOT GIVE YOUR MONEY TO THESE PEOPLE!!!"
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Meibel Garcia Reyes

April 7, 2024

5  out of  5
rating by Meibel Garcia Reyes
"Extremely professional,friendly,super attentive. Any questions or concerns they will throughly explain for you. I was overly impressed with this insurance and their staff and how fast easy it was to get my insurance."
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Sebastian Avila

July 14, 2023

5  out of  5
rating by Sebastian Avila
"Best insurance office I've ever been too went in thinking the whole apposite and came out satisfy with my insurance policy Valeria help me out very polite an helpful thank you."
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Luciano Perez

November 20, 2022

2  out of  5
rating by Luciano Perez
"No cortan el pelo vien. yo No recomiendo. este Lugar.pero es decision de ustedes."
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Mario Bernal

August 3, 2021

5  out of  5
rating by Mario Bernal
"Always helpful."
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April Kyte

August 26, 2019

5  out of  5
rating by April Kyte
"State Farm was there when I needed them. Would recommend them to anyone in need of wonderful customer service from a team that truly cares about their customer. Thank you Edward for all of your help."
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Janet Yanez

June 16, 2019

5  out of  5
rating by Janet Yanez
"I want to go apply for a job there"
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Overseer Dynamics

September 5, 2018

5  out of  5
rating by Overseer Dynamics
"They have insurance"
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Angel Robles

February 13, 2018

5  out of  5
rating by Angel Robles
"Answered all my questions, and insured me for the coverage that I needed. Not necessarily in his best interest, but took care of my insurance needs to my interest! This is the guy to go to for insurance!"
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Mom C

November 5, 2016

5  out of  5
rating by Mom C
"My family has been with this agent for nearly 20 years, with 4 teen age sons, 2 dogs, multiple cars, they have always been professional and prompt."
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Daniel Gomez

August 10, 2016

5  out of  5
rating by Daniel Gomez
"We have had Edwrd Carrillo as our Insurance Agent for many many years. He has covered our homes and autos and we have never been happier. We would highly recommend Mr Carrillo's State Farm Agency as your Insurance Agent of choice."
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wendy Amaya

November 1, 2014

5  out of  5
rating by wendy Amaya
"I have been with this office since 2011 and always had great service. The people there take their time to explain everythimg in detail. They are also children friendly. Thats what i mostly love due to the fact that i have 5 kids. I would highly recomend this office."